Help › In the session › E31

Have the device locked automatically after the session

When a remote session ends, the user session is locked after 5 seconds — whoever sits at the device afterwards needs the password.

Preview this guide has not yet been clicked through on a real device. Button names and steps come from the program but may differ in details.

For
Technician · Account administrator
Applies to
Free · Cloud · Own relay
Controlled device
Windows · Linux · macOS
from version
20261010.20

What it is for

After an unattended session the user session would stay unlocked — whoever steps up to the device afterwards would be in the user's account. With this setting BrowserDesk locks the device 5 seconds after every remote session ends.

What you need

  • BrowserDesk from version 20261010.20 on the device. Older versions do not know the setting.
  • For the default from the console: administrator of the access.

How to do it

At the device:

  1. EinstellungenSicherheit (Settings > Security) → card Zugriffssteuerung (Access control).
  2. Switch on Gerät nach der Sitzung sperren (Lock the device after the session). It is off by default.

Centrally in the console:

  1. Devices → open the device → Settings — or, for all devices of the access, its Device settings (tenant).
  2. Section Access and permissions → set Lock the device after the session to on.

A default from the console takes precedence. The device then shows "Vom Administrator festgelegt (ein) — hier nicht änderbar." (set by the administrator — cannot be changed here).

How you know it worked

After disconnecting, the device shows the lock screen after about 5 seconds.

What the other side sees

The person at the device needs their password to continue working after the session.

Good to know

  • No lock when the person at the device disconnects themselves, when the device restarts, signs out or shuts down, or when the technician comes back within the 5 seconds (e.g. after a short network drop).
  • It also locks when the session ends through a time limit (E32).
  • The 5 seconds are a deliberate gap so that not every network drop locks. If you do not want it, lock by hand at the end: Verwaltung (Management) → Rechner sperren (Lock computer).
  • macOS: on newer macOS versions the lock command may be missing; then nothing is locked.

If it does not work

You seeMeaning and fix
The switch at the device cannot be changed"Vom Administrator festgelegt …" — the console sets the value.
The default from the console has no effectThe device runs a version before 20261010.20. Update it.
The device stays open after disconnectingDid the person at the device disconnect themselves? Then it deliberately does not lock.