Help › In the session › E14

Draw on the device's screen or point with the laser pointer

Point instead of click — a red dot or red strokes appear on the screen of the person at the device.

Preview this guide has not yet been clicked through on a real device. Button names and steps come from the program but may differ in details.

For
Technician
Applies to
Free · Cloud · Own relay
Controlled device
Windows
Control from
Program (Windows, macOS, Linux) · Browser
from version
20261010.21

What it is for

"Click here" — and you show the spot without clicking yourself. With the laser pointer a red dot follows your mouse, with the pen you draw a red stroke around the spot. The person at the device sees it on their screen, you see it in the transmitted picture.

What you need

  • A Windows device with BrowserDesk from version 20261010.21. Mac and Linux have no drawing layer.
  • The control right in the session.
  • Technician: BrowserDesk on a computer or web access. In the browser you draw with the mouse, not with a finger.

How to do it

  1. Program: click the pen icon Zeichnen (Draw) in the session bar. Browser: menu Steuerung (Control) → selection "Zeichnen: …".
  2. Choose a tool: - Laserpointer (browser: Zeichnen: Laserpointer) — the dot follows your mouse. - Stift (Pen; browser: Zeichnen: Stift) — draw with the mouse button held down.
  3. Remove the drawing: Zeichnung löschen (Clear drawing).
  4. Back to controlling: Wieder steuern (Zeichnen aus) (Control again — drawing off; browser: Zeichnen: aus (steuern)).

In the program the pen icon is red while drawing is on.

How you know it worked

You see the red dot or your strokes in the device's picture.

What the other side sees

  • Red strokes and a red dot with a white rim above all windows (F15).
  • The laser dot disappears 1.5 seconds after the last movement.
  • The drawing only lies on top: the person at the device can keep clicking as usual.
  • When the last connection ends, everything disappears.

Good to know

  • In drawing mode no input reaches the device. Your mouse only draws. If "nothing happens", the pen is still on.
  • At the sign-in or lock screen and in the Windows User Account Control dialog there is no drawing layer.
  • Very long drawings are limited: the oldest strokes drop out.

If it does not work

You seeMeaning and fix
"Zeichnen braucht das Steuerrecht." (drawing needs the control right)You are only watching. Take control (E28).
"Zeichnen zeigt nur ein Windows-Gerät ab BrowserDesk 20261010.21." (only Windows from 20261010.21)The device is a Mac, a Linux computer or has an older version.
Clicks no longer arriveDrawing mode is still on: Wieder steuern (Zeichnen aus).