BrowserDeskHelp › At the device › F8
Use the Start Center
Your IT has set up buttons for common tasks — for example "reconnect printer". One click is enough, and BrowserDesk shows whether it worked.
Preview this guide has not yet been clicked through on a real device. Button names and steps come from the program but may differ in details.
- For
- Person at the device · Employee working from home
- Applies to
- Cloud · Own relay
- Licence
- startcenter
- Controlled device
- Windows · macOS · Linux
- from version
- 20261003.4
What it is for
Some tasks come up again and again: reconnect the printer, show information about the computer, tidy something up. Your IT can set up buttons for these. You find them in the Start Center. You click — BrowserDesk does the rest. You need no admin rights and no technician.
What you need
- BrowserDesk on your computer (Windows, Mac or Linux). Your computer belongs to an access.
- Your IT has bought the Start Center for your computer and set up buttons. BrowserDesk Free has no Start Center.
How to do it
- Open BrowserDesk. Click Startcenter (Start Center) on the left (below Tickets).
- You see the buttons your IT has set up for you. Some are in groups. Move the mouse over a button: a short hint says what it does.
- Click the button.
- Often BrowserDesk asks once more: "„…“ jetzt ausführen?" (Run "…" now?). Click Ausführen (Run) — or Abbrechen (Cancel), then nothing happens.
- The button now says "Läuft …" (Running …). If it takes longer it says "Läuft noch — Sie können weiterarbeiten" (Still running — you can keep working).
- Afterwards the button says "Erledigt" (Done), or a sentence from your IT — or "Fehlgeschlagen: …" (Failed: …) with the reason.
How you know it worked
For a few seconds the button says "Erledigt" or a sentence from your IT. After that a small sign on the button shows how it last ended. Move the mouse over it: "Zuletzt: erledigt" (Last time: done).
Good to know
- You do not enter anything. What a button does is fixed by your IT.
- One button at a time. While a button is still running, it does not take a second click.
- A grey button with "Nicht verfügbar" (Not available) does not work on this computer right now. Move the mouse over it, the reason is shown.
- If someone is helping you remotely and clicks a button, BrowserDesk asks you first. The helper cannot answer this question himself.
- Each click is recorded with your user name. Your IT can see when which button ran.
- Reload: Aktualisieren (Refresh) at the top right. Otherwise the page fetches the buttons every minute.
If it does not work
| You see | What it means |
|---|---|
| Startcenter is missing on the left | Your relay offers no Start Center, or your device cannot use it (a phone, for example). Ask your IT. |
| Startcenter has a lock | The Start Center has not been bought for your computer. Move the mouse over it to see the reason. Ask your IT. |
| "Für dieses Gerät sind noch keine Startknöpfe eingerichtet. …" (No start buttons set up yet) | Your IT has not created any buttons yet. |
| "Alle Startcenter-Plätze sind belegt, und dieses Gerät hat keinen. …" (All Start Center seats are taken) | Your IT has to buy more seats (A6). |
| "Dieses Gerät gehört zu keinem Zugang. Startknöpfe gibt es nur für Geräte, die einem Zugang beigetreten sind." (This device belongs to no access) | Your computer first has to join an access (C2). |
| "Dieser Startknopf braucht Systemrechte, und auf diesem Gerät läuft kein BrowserDesk-Dienst." (Needs system rights, no service) | For this button BrowserDesk has to run as a service. Ask your IT. |
| "Dieser Startknopf läuft bereits — bitte warten, bis er fertig ist." (Already running) | Wait a moment. |
| "Zu viele Ausführungen in kurzer Zeit — bitte später noch einmal versuchen." (Too many runs) | Try again later. |
| "Dieses Gerät ist gerade nicht mit dem Relay verbunden." (Not connected to the relay) | Check the internet. |
| "Fehlgeschlagen: …" (Failed: …) | The button ran but something went wrong. Tell your IT the sentence or write a ticket (F6). |